Return Policy

Customer Care

Mindesa Customer Support
📞011-3551246
📩mindesabags@gmail.com

Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM

Return Policy

We accept returns only under the following conditions:

• The product is damaged due to a manufacturing defect

• The product received is different from what was ordered

• The issue is reported within 7 days of delivery

Note: Product must be unused with original tags attached.

The Return Process

• Pickup will be arranged by the delivery agent.

• Refunds are processed within 7–14 business days after quality check.

To process a return request, customers may be asked to share:

• Order details

• Proof of purchase

• Photos showing the issue