Privacy Policy
At Mindesa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information from you:
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Name, phone number, email address
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Billing and shipping address
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Order, payment, and transaction details
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Device information (IP address, browser type, device ID)
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Website usage data and browsing activity
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Cookies and similar tracking technologies
We collect this information directly from you, automatically through your use of our website, and sometimes from third-party service providers.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Send order updates and service messages
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Improve our website, products, and user experience
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Prevent fraud and ensure secure transactions
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Send marketing or promotional messages (only if you choose to receive them)
3. Sharing of Information
We do not sell your personal information. We may share your data only with trusted third parties, including:
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Delivery partners for order shipping
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Payment gateways for secure payment processing
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Service providers such as hosting, analytics, and marketing platforms
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Sellers or logistics partners involved in fulfilling your order
We may also share information if required by law, court order, or government authority. In case of a business change such as a merger or acquisition, your data may be transferred as part of the business assets, subject to the same privacy protections.
4. Cookies and Tracking
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We use cookies and similar technologies to:
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Improve website performance
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Understand user behaviour
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Personalise your shopping experience
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Measure marketing effectiveness
You can disable cookies in your browser settings, but some features of the website may not function properly.
5. Data Security
We use reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. However, no system is completely secure, and you use our website at your own risk.
6. Data Retention
We retain your personal data only for as long as necessary to:
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Fulfil the purpose it was collected for
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Complete transactions and services
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Comply with legal and regulatory requirements
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Prevent fraud and resolve disputes
We may store anonymised data for analytics and business improvement.
7. Your Rights
You have control over your personal data. You may request to:
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Access the data we hold about you
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Correct or update your information
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Delete your account or personal data (where applicable)
For any such requests, you can contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
📧 mindesabags@gmail.com
📞 011-3551246